Executive Twin City View One 30-min Foot Massage per
- 2 Single beds
- Shower
- Coffee machine
- Bathtub
- Air conditioning
Hotel · Ho Chi Minh City · Ho Chi Minh Municipality
Lotte Hotel Saigon
A 5-star stay in District 1, close to the city centre yet quietly set with river views and a large pool.
- Rated 9.3 for staff
- Large outdoor pool and garden
- Executive lounge access in select rooms
8.8
Great
967 reviews
Booking.com 8.8 · 967 reviews
About
Lotte Hotel Saigon
Lotte Hotel Saigon sits in District 1, within a 20-minute walk of Ben Thanh Market. The hotel balances a central location with a peaceful feel, helped by views over the river from many rooms. The property includes an outdoor pool, a sauna, a fitness centre, and a spa, along with a business centre and meeting spaces.
Guests consistently mention the breakfast buffet as a highlight, noting its variety and quality. The staff receives frequent praise for attentiveness and friendliness, and the rooms are described as spacious and comfortable. With a large pool set in a garden and a back exit that leads toward downtown, the hotel offers both relaxation and easy access to the city.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Outstanding staff — Guests repeatedly highlight the attentiveness and friendliness of the team, with specific praise for reception staff making early check-in smooth.
- Excellent breakfast — The breakfast buffet is singled out as a standout, described as better than other 5-star hotels and worth waking up for.
- Prime location — In District 1, close to the city centre and a short walk to the riverside, yet still quiet and peaceful.
- Great pool and views — A large pool set in a garden, with river views from many rooms, creates a relaxing retreat in the middle of the city.
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Worth weighing
4 to weigh- Facilities rating lags other categories — While rooms and service score above 9, the facilities category is rated notably lower, suggesting some areas may feel dated or less impressive.
- Some rooms feel basic — One guest noted a deluxe king room has only basic amenities, though views were nice—so expectations should be set for standard rooms.
- No pets allowed — The hotel does not permit pets, which may be a drawback for travellers wanting to bring their animal along.
- Limited check-in window — Check-in is only from 14:00 to 23:59, which could be inconvenient for late-night arrivals after midnight.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Executive King City View One 30-min Foot Massage per
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Air conditioning
Deluxe Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Bathtub
- Air conditioning
Deluxe Twin Room Riverview
- 2 Single beds
- Shower
- Coffee machine
- Bathtub
- Air conditioning
Deluxe King City View
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Air conditioning
Deluxe King River View
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Air conditioning
Suite River View
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Air conditioning
Executive King City View
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Air conditioning
Suite City View
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Air conditioning
Executive Twin City View
- 2 Single beds
- Shower
- Coffee machine
- Bathtub
- Air conditioning
Executive King River View
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Air conditioning
Executive Twin Riverview
- 2 Single beds
- Shower
- Coffee machine
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- VIP check-in/out
- Express check-in/out
- Luggage storage
- Lift
- Currency exchange
- ATM
- No smoking on site
Food & Drink
- Restaurant
- Poolside snack bar
- Snack bar
- In-room breakfast
- Happy hour
- Welcome drink
- Special diet menus
- Packed lunches
Pool & Wellness
- Outdoor swimming pool
- Heated swimming pool
- Pool with view
- Sun loungers
- Beach umbrellas
- Spa & wellness centre
- Sauna
- Steam room
- Massage services
Room Amenities
- Air conditioning
- Mini-bar
- Tea and coffee facilities
- Electric kettle
- Flat-screen TV
- Free toiletries
- Ironing facilities
- Sitting area
Services
- Room service
- Laundry
- Dry cleaning
- Car hire
- Tours/ticket assistance
- Paid airport shuttle
- Business centre
- Meeting/banquet facilities
Family & Kids
- Children's buffet
- Children's pool
- Children's play area
- Playpen
- Baby pushchair
- Toys
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.8/10 from 967 reviews
Booking.com · 8.8 · 967 reviews
8.8Verified guest“The breakfast buffet is exceptional, with a variety that beats other 5-star hotels. Staff throughout are friendly.”
8.8Verified guest“A deluxe king room with a nice view has the basic facilities you need.”
8.8Verified guest“The pool was spotless, and the poolside bar served strong drinks. My room felt brand-new with executive lounge access, a huge bed, and a great view. The style was contemporary.”
8.8Verified guest“Staff were attentive, especially Mia at reception who made my early check-in easy. The king river view room was perfect with lovely views. Location is excellent—close to the centre but still calm. The pool is a hidden oasis.”
8.8Verified guest“The hotel is quiet, clean, and the staff are professional.”
8.8Verified guest“Very central in District 1, with nice staff, good facilities, and a great restaurant. Everything was clean.”
04 — Location
Getting around Ho Chi Minh City
The property sits in Ho Chi Minh City.
Ben Thanh Market: A 20-minute walk from the hotel, this bustling market is a landmark for local goods, food, and souvenirs.
District 1: The hotel sits in the heart of District 1, close to shopping areas and the riverside, with easy access to downtown.
2A 4A Ton Duc Thang Street, Ho Chi Minh City, Ho Chi Minh Municipality, 00000, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 275 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is by 12:00.
Does the hotel allow pets?
No, pets are not allowed on the property.
Is parking available?
Yes, the hotel offers parking, including valet parking.
What dining options are available?
The hotel has a restaurant, a poolside snack bar, a snack bar, and offers in-room breakfast. Guests particularly praise the breakfast buffet.
Are there facilities for guests with disabilities?
Yes, the hotel has rooms and facilities for disabled guests, along with a lift and 24-hour security.
Is there a fitness centre or spa?
Yes, the hotel has a fitness centre, a spa and wellness centre with a sauna, steam room, and massage services.
The bottom line
Lotte Hotel Saigon earns its 5-star status with a strong staff, memorable breakfast, and a prime District 1 location. While its facilities score is lower and some rooms are basic, the overall experience—especially the pool and views—makes it a reliable pick for visitors to Ho Chi Minh City.
8.8Based on guest ratings and reviews
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